FAQs for using PurplePort

Below is a collection of frequently asked questions (FAQs) about using PurplePort.

If you think we have missed an important topic from the list below, please create a support ticket and let us know. Together, we can help support our creative community.

FAQs for using PurplePort

How do I reset my password?

Can I log into my account without using my email address?

How do I change my portfolio location?

How do I change the location for castings, events or the search page?

How do I change the name on my PurplePort account?

How do I improve my reply rate?

How do I leave someone a reference?

How do I redeem a referral gift?

How do I upgrade my account?

How do I set my portfolio to be visible to members only?

How do I change my experience level (the date I started working)?

How do I change my email address?

How do I manage my email notifications?

How do I deactivate (close) my account?

How do I request my data for GDPR?

Looking for more?

Below are quick links to other commonly searched topics:

• Images
• References
• Casting calls
• Groups
• Photoshoots

We also have additional resources that may help you on The Purple Blog, including guides for due diligence, new models, photographers new to working with models, arranging trade (TFP) shoots and other industry guides. 

For discussions, questions or topics unsuitable for articles, please check out the Groups.

If you need to speak to us

You can contact our support team anytime by creating a support ticket.