How do I upgrade my account?
By Laura SJ F, written 1487858823.
Not sure about whether to upgrade or not? Check out our Feature Comparison page for information about the benefits of purchasing a subscription on PurplePort and how much it will cost.
There are two ways which you can pay to upgrade your account: PayPal or debit/credit card. This article will explain how to upgrade using both (and also a third option where you can upgrade for absolutely FREE!).
Now, there are three different lengths of subscription you can purchase:
- one month
- six months
- 12 months
We also provide you with invoices for all of your subscription purchases. You can view these at the bottom of your Subscription page under the heading Transaction Log.
Using PayPal you can make the following types of payment:
- one-off payment
- recurring payment (using auto-renewal)
From the purple cog choose Manage your account and then click Subscription details. You can either make a one-off payment using PayPal or choose a recurring payment for one month, six months, or 12 months. Choosing a recurring payment means that PayPal will automatically renew your subscription for you.
When you've chosen the length of subscription you want click the Upgrade button. This will take you to PayPal where you can log in and follow instructions for making payment.
Do I have a recurring subscription payment setup?
The Subscription details page will tell you (near the top) whether or not you have a recurring subscription setup using auto-renewal. If you don't have this setup it will state:
You do not currently have a recurring subscription enabled.
The option Subscribe with auto-renewal payments.† is automatically selected on this page ready for when you choose to upgrade your account. Don't worry, if you don't want to create a recurring subscription payment then you can simply un-tick this option when you decide to upgrade your account. This option has no affect on your subscription until you actually upgrade your account.
How do I cancel a recurring subscription payment?
If you ever want to cancel a recurring subscription payment you can do this via the Subscription details page by clicking Cancel (or you can contact us directly via support ticket and ask for assistance). You can avoid an unexpected payment being made by cancelling your recurring subscription payment before the next payment is due to be made.
Using a debit/credit card you can make the following types of payment:
- one-off payment
Pay without using PayPal by following these instructions:
- From the purple cog choose Manage your account and then click Subscription details. Under the heading Upgrade select the length of subscription you would like to make a one-off payment for from the drop-down list (e.g. 1 month, 6 months, 12 months) and then un-tick the box for Subscribe with auto-renewal payments.†.
- Next, click Upgrade. This will take you to a page asking you to check and then confirm the payment amount.
- Then, click Continue to PayPal.... This will take you to the PayPal website.
- Click the Pay with Debit or Credit Card button near the bottom of the page to pay directly using a credit/debit card.
- Once you have filled in your credit/debit card details click Pay Now at the bottom of the page.
Give a gift subscription
All PurplePort members can purchase Unlimited membership for other members by gifting a subscription for either one month, six months, or 12 months. All gift subscriptions are one-off payments which can be purchased using your PayPal account or a credit/debit card. When you give someone a gift subscription give they will be notified.
To gift a subscription view the member's account that you want to purchase Unlimited membership for, and from the grey cog (top right) choose Give a Gift Subscription. Then select the subscription length you want to purchase and click Upgrade. You will then be redirected to the PayPal website where you can pay using your PayPal account or a credit/debit card.
Other ways to upgrade (for FREE!)
Believe it or not, you can actually upgrade your membership for absolutely FREE!
Whenever you tell anyone about PurplePort, whether it's linking to an image, a portfolio, casting call or group post always add the text ?referrer=. You can see how this is done, and with something you can copy/paste, from the Sharing Tools found on the grey Cog on the right hand side of the main page.
When you share a link like that ANYONE visiting it and then going on to create a PurplePort account (that is accepted) will be attributed to you forever. When they create their account and have been active we'll give you referral gift.
The referral gift is a choice between either 30 days of PurplePort Unlimited or a $5 referral fee, both of which can only be redeemed once that member has signed up and been an active member for 3 months.
- 30 days of PurplePort Unlimited can be redeemed as soon as the referred member has signed up and been an active member for 3 months.
- $5 referral fee can be redeemed once you reach a total of $50. An option will then be available to request a transfer the funds and once this is done we'll transfer it for you.
Once you have chosen which type of referral gift you want, this cannot be changed.
We've made it really easy to make it happen by adding a bunch of sharing tools you can use to generate code and links, complete with graphics, you can then put in various places like Flickr, DeviantArt, or 500px.
We will also give you a Bonus referral gift every time someone you have referred to PurplePort purchases more than 1 month Unlimited membership which means that you will automatically receive 30 days Unlimited membership too!