The PurplePort Guide to Deactivating Your Account

Choose from two deactivation options on PurplePort, depending on whether you want to take a break or close your account completely.

Types of deactivation

Temporary 

Use this option if you would like to take a break from PurplePort. It will temporarily freeze your account; you can reactivate it by logging back in normally. Accounts can remain temporarily deactivated for an unlimited amount of time.

If you have a recurring subscription payment for PurplePort VIP membership, this will be automatically cancelled when you temporarily deactivate your account. After reactivating your account, you will need to upgrade again if you want to continue using PurplePort VIP.

Permanent 

Use this option to close your PurplePort account permanently. You cannot log back in, and all of the images on your account (e.g. your portfolio, albums, etc.) will be removed forever. 

If you have a recurring subscription payment for PurplePort VIP membership, this will be automatically cancelled when you permanently deactivate your account.

How to deactivate your account

• Go to the purple cog (top right) and click Manage your account
• From the grey cog (top right), click Deactivate
• Click the type of deactivation you require (either Temporary or Permanent) and enter the reason for your deactivation, followed by your password
• Click Deactivate my account 

New (not yet approved) accounts

If you start creating an account and then change your mind about joining PurplePort, you don't need to do anything to close your account; after 30 days, all incomplete pending (not yet approved) accounts are automatically deleted. 

Re-joining after deactivation

If you change your mind and want to use PurplePort after permanently deactivating your account, you can create a new account (using the same email address as your previous account) from the PurplePort homepage by clicking Join now. 

Note: Anyone found repeatedly permanently deactivating their accounts and creating new accounts (e.g. three times or more within 12 months) will be either rejected from our signup process or permanently removed from PurplePort (see the Site Guidelines from our Terms of use for PurplePort).